OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 67 comments received in the last 90 days.
29 July 2025
Very good communication throughout, kind and skillful staff
29 July 2025
Tom, Johnny and Mike were brilliant!
29 July 2025
Lots of information given about different model comparisons, very helpful in searching for the car that I wanted. Service was excellent
28 July 2025
The above explains this
25 July 2025
responsive & friendly communication
25 July 2025
Great service as always from Tom King at Marshall Mini Salisbury Team.
15 July 2025
Great team
13 July 2025
Our sales rep was excellent
08 July 2025
Good care
01 August 2025
They were very professional all round.
01 August 2025
Very efficient & polite George was excellent
01 August 2025
Highly professional customer service.
30 July 2025
Quick turn around and consistent communication.
27 July 2025
Very helpful and straightforward
27 July 2025
Our sales rep was excellent and covered all our questions.
24 July 2025
The video detailing all work completed and checks of critical components on my car was clear and understandable.
23 July 2025
All good
18 July 2025
Service arrangements also service efficient
12 July 2025
Everything was carried out quickly and I was kept informed at all times. My car was also cleaned and valeted, things I find difficult to do, so I am very appreciative of this.
29 July 2025
very satisifed handled a number of cancellations well and the delays as a result of that